Shipping Policy

Last updated: September 2026

NAWME currently delivers across the United Arab Emirates.

Delivery Time

Orders are typically delivered within 24–48 hours after order confirmation.

Some remote areas or circumstances outside our control may require additional delivery time.

Order Confirmation

We may contact you by phone, SMS, or WhatsApp to confirm your order or delivery information, particularly for Cash on Delivery orders.

Please provide an accurate phone number and complete delivery address to help avoid delays.

Shipping Fees

Free shipping is available on orders of AED 200 or more.

Any applicable shipping fee for orders below this amount will be displayed during checkout before you complete your purchase.

Delivery Delays

Although we aim to deliver within the estimated timeframe, occasional delays may occur due to courier operations, public holidays, weather, incorrect address information, remote locations, or other circumstances outside our reasonable control.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details. If an order cannot be delivered because of incorrect or incomplete information, additional delivery arrangements or charges may apply.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, contact us within 48 hours of delivery and provide clear photos or video of the issue.

Contact

For questions about your delivery:

NAWME – نومي
Dubai, United Arab Emirates
Phone: +971 54 169 0863
Email: info@nawme.com